When they began a North Jersey gourmet deli and catering service in 1985, Warren Leeds and Christopher Schiavone quickly learned a valuable lesson: The best way to attract and retain a demanding clientele was to provide top-quality food and warm, caring service every day — just like the finest, best-managed restaurants.

But could this traditional profit-and-loss style work in the corporate food-service world dominated by management companies that rely on subsidies?

In short order, they proved that it could. Their new company — Dartcor — was overwhelming the competition with an innovative philosophy that turned corporate food service into a valuable asset instead of a subsidized afterthought.

Then as now, Dartcor’s high-energy employees manage each café as if they own them. They do so by paying equally close attention to the needs of guests and the requirements of the bottom line. For example, while only the best, freshest food is purchased to ensure high quality, we take multiple bids each week on all produce and perishables to ensure low cost. Guest feedback is sought constantly, too. If a special diet must be accommodated, we do it; if a new dining trend develops, we’re on top of it. We also design each kitchen for maximum efficiency and savings. And our catering service, which emulates the success of our early years, is always active, especially for executive meetings, corporate special events, and private school functions.

At the core of our approach is a recruitment program and a training strategy designed to guarantee that only the most qualified chefs and managers lead all our operations. Employees are screened for winning attitudes and hospitality skills and they are trained in food handling and sanitation practices.

Most important, they are taught to be self-reliant and resourceful. Like the entrepreneurs who founded Dartcor, they know what is needed even before needs arise.

Dartcor Management Services
40 South Jefferson Road
Whippany NJ 07981
info@dartcor.com

Copyright © 2012 Dartcor Food Service.